BUSINESS CHALLENGE: A technology company was seeking answers to the following questions – What is my overall employee satisfaction score? Which departments are more satisfied and what are the significant drivers of satisfaction? Is there a correlation between staff satisfaction and sales?
APPROACH: Developed econometric models using data from employee satisfaction surveys to identify factors that drive satisfaction and the correlation with sales
BUSINESS IMPACT: Client enhanced their employee satisfaction by focusing on critical factors that drive employee satisfaction and this resulted in higher retention and productivity